Splitnor by Teckam

Delete your account

How to delete your Splitnor account and data, and what happens to it.

Delete your account in the app

1. Open Splitnor and sign in.
2. Tap your profile photo on the home screen to open Account.
3. Tap Settings, then Delete Account.
4. Confirm, enter your password, and tap Delete Account.

Can't use the app?

Email support@splitnor.com from the email address on your account, with the subject "Delete my Splitnor account". We may ask you to confirm it's you, then we'll delete the account within 30 days and reply to let you know.

What's deleted

Your account is deactivated immediately, and 30 days later we permanently delete:

• your name, email address and password
• your profile photo
• your notification settings, registered devices and push notification tokens
• your preferences, such as currency and time zone

What's kept, and for how long

• Shared expenses and payments stay in the groups and friend balances you shared them with, so other people's balances stay correct. They are no longer linked to you.
• Backups containing your data are deleted within a further 35 days.
• Server logs are kept for a limited time for security, then deleted.

Changed your mind? Email support@splitnor.com within 30 days and we'll restore your account.

Delete some data without deleting your account

You don't have to delete your account to remove things you've added. In the app you can:

• delete expenses, payments and comments you're part of
• leave a group, or remove or block a friend
• change your name and profile photo

To have other data removed, email support@splitnor.com. See our privacy policy for more.